Mashrafi Furniture, Established 2014

Welcome to Mashrafi Furniture. By browsing our website or purchasing our products, you agree to the following Terms & Conditions. These terms are designed to protect both you and us while ensuring a smooth buying experience across Bangladesh, especially within Dhaka, our primary service region.

1. Business Information

Mashrafi Furniture

E-5 Progoti Soroni, Middle Badda
Dhaka 1212, Bangladesh
Mashrafi Furniture is a trusted furniture shop in Dhaka, operating since 2014, delivering premium-quality wooden furniture across Bangladesh.

2. Product Information

We ensure accurate product descriptions, measurements, and materials. However:
  • Real wood such as Shegun (Teak) may vary in grain and pattern
  • Screen color may differ slightly from real product
  • Measurements may have a minor tolerance range
All product updates, improvements, or redesigns may be made without prior notice.

3. Pricing & Payment

3.1 Prices

All prices shown are subject to change based on market conditions and material cost.

3.2 Dhaka Delivery Pricing

Delivery charges inside Dhaka vary depending on:
  • Exact location
  • Building access
  • Product size and weight
We provide delivery cost details during order confirmation.

3.3 Delivery Outside Dhaka

Delivery outside Dhaka is FREE, but certain terms and conditions apply, including:
  • Large custom items may require transport support
  • Remote areas may have specific transport rules
  • Courier limitations may apply for oversized furniture

3.4 Payment Methods

We accept:
  • Cash
  • Bank Transfer
  • Mobile Banking (bKash, Nagad, Rocket)
  • Online payment (if available)
Full payment or partial advance may be required depending on the item type.

4. Warranty & Durability

We source high-quality wood, especially Shegun/Teak, known for durability.

4.1 Shegun Wood Warranty

For Chittagong Shegun Kath, durability is approximately:
  • 30 to 40+ years, depending on usage and maintenance
This estimate is based on natural Shegun strength and real-world performance in Bangladesh weather conditions.

4.2 Color & Polish Warranty

Color, lacquer, or finish warranty:
  • 5 to 10 years on average
This depends on:
  • Humidity
  • Cleaning chemicals
  • Sunlight exposure
  • Indoor environment

4.3 Warranty Does Not Cover

  • Misuse or rough handling
  • Exposure to water or moisture
  • Scratches, burns, stains
  • Natural aging or wear and tear
  • Improper relocation or moving damage

5. Orders & Confirmation

After placing an order:
  • We verify the product availability
  • We confirm delivery time
  • You receive a call or WhatsApp message
  • Production begins (for custom items)
Mashrafi Furniture reserves the right to refuse or cancel any order due to incorrect pricing, incomplete customer information, or unexpected stock issues.

6. Delivery Policy

We deliver across 100 percent of Bangladesh.

6.1 Dhaka Delivery

  • Delivery inside Dhaka comes with a delivery charge
  • Charge varies by area, floor level, and product size
  • Additional manpower may cost extra for upper floors without lifts

6.2 Outside Dhaka Delivery

  • Delivery outside Dhaka is FREE
  • Courier, truck, or transport logistics apply
  • Customer must receive product from the courier station in some areas
  • Large items may need local manpower support at destination
All deliveries are carefully packaged to prevent damage.

7. Returns, Replacement & Refunds

We only accept returns or replacements for:
  • Wrong product delivered
  • Manufacturing defects
  • Damage during delivery
Report issues within 24 hours with photos or video.

Non-Returnable Items

  • Custom-made products
  • Used or installed items
  • Items damaged due to misuse
Refunds are processed only after inspection and approval.

8. Intellectual Property

All photos, product designs, videos, text, and branding found on our website, Facebook page, or other platforms belong to Mashrafi Furniture. Reproduction without permission is strictly prohibited.

9. Limitation of Liability

Mashrafi Furniture is not responsible for:
  • Delays caused by weather, strikes, or transport issues
  • Customer measurement errors
  • Poor handling by third parties
  • Misuse or incorrect maintenance of furniture
Mashrafi Furniture is widely searched under:
  • Dhaka furniture shop
  • Bangladesh furniture online
  • Shegun wood bed Dhaka
  • Bangladesh free delivery furniture
  • Mashrafi Furniture Badda
  • Premium wooden furniture Bangladesh
We abide by fair business practices based on Bangladesh consumer standards.

11. Changes to Terms

We may update these Terms & Conditions at any time. Revisions will be posted on this page with an updated date.
Continued use of our website means you agree to the new terms.

12. Contact Us

For any questions regarding policies or orders:

📞 +880 1975-177517